
This Industry Viewpoint was authored by David Cottingham, CTO at IQGeo
As the fiber broadband industry evolves, operators face increasing pressure to adopt emerging technologies to stay competitive. McKinsey’s report, “The AI-native telco: Radical transformation to thrive in turbulent times,” underscores the potential of AI and Machine Learning (ML) to drive growth and disruption within the telecom sector. AI promises substantial benefits, including infrastructure that self-heals, touchless customer service, hyper-personalization, and automated marketing. However, its successful implementation hinges on the quality of underlying fiber network data. [Read more →]